Privacy Policy

Your account. Your name and email address, so your library belongs to you and follows you between devices.

Location, only while you're using the app. MyGuide uses your location to suggest tours for where you actually are. It is used at the moment you ask for it and is not logged as a history of your movements. You can decline the permission and type a place name instead — the app works fine that way.

Tour requests. The places, vibes, lengths, and narrators you choose, plus the tours produced from them. This is the content of your library, so it is stored with your account.

Purchase records. If you subscribe, our payments provider records which subscription you hold so the app knows what to unlock. Card details go to Apple and are never seen by us.

A push token, if you allow notifications, so the app can tell you a tour is ready.

There is no advertising in MyGuide, no ad identifier, and no cross-app or cross-site tracking. Because of that, the app never shows the App Tracking Transparency prompt — there is nothing to ask you about.

We do not sell, rent, or trade personal information. We do not build advertising profiles.

MyGuide runs on ordinary infrastructure providers who process data strictly on our instructions: a cloud host for the application server, a managed database and media store for your tours, an AI provider that generates script, narration, and artwork from the prompt you supply, and a subscription-management service if you buy a subscription.

Each is bound by its own contract to use the data only to provide that service. None of them are permitted to use your content to advertise to you.

Your tours stay until you delete them or delete your account. Delete your account and we remove your profile, tours, and media. Backups roll off within 30 days.

Delete any tour from your library at any time. Revoke location or notification permission in iOS Settings whenever you like — the app degrades gracefully rather than nagging.

To request a copy of your data or delete your account and everything in it, email us and we'll take care of it.

MyGuide is rated 4+ but is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has created an account, contact us and we'll remove it.